Understanding Conflict

While conflict is sometimes unavoidable, it’s not always easy to resolve. This course will cover the types of conflict and warning signs, as well as how to respond to and avoid conflict.

Level: Basic
Date: Thursday 17 February, 2022 - 09:30 to 13:00
Prices: Full members £55.00, Affiliates £77.00, Non members £94.00

What is this course about?

While conflict is sometimes unavoidable, it’s not always easy to resolve. This course will cover the types of conflict and warning signs, as well as how to respond to and avoid conflict.

What will you learn?

  • What is conflict and why does it happen
  • What are the warning signs of conflict
  • The 4 possible outcomes of conflict
  • Conflict styles – and how to respond
  • The role of boundaries and clear expectations
  • Avoiding conflict through clear feedback

Who is the course for?

  • All staff wishing to learn more or refresh their understanding about conflict.

Price:

  • Standard price: £94 

 

Voscur membership is free for small organisations.

If you would like to benefit from VCSE Academy discounts and other benefits, you can register for Voscur membership today 

Discounted rates for Voscur Members and Affiliates:

Voscur Members: £55  Voscur Affiliates: £77 

What else do you need to know?

This course is scheduled to run online, to take part, you will need a laptop with a camera, microphone, and Wi-Fi. You won't need any other software. 

You will be emailed an invitation with a link to join the online training the day before the course.

For more information about coronavirus, see https://www.voscur.org/content/covid19-service-users 

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