Leading Volunteers Through a Process of Change [external event]

This webinar is for all volunteer managers whether CEOs, Operational or Team Managers. People respond to change in different ways and volunteers bring their own challenges.

Date: Wednesday 11 May, 2022 - 10:30 to 11:30

This is an external event hosted by the Cranfield Trust.

This webinar will help you to:

  • Identify those volunteers who can provide leadership even though they don’t realise it ·
  • Deal with the “Coping Zone” of routine operations plus the challenge of leading change in doing so build your resilience in extra busy times
  • Identify and managie leadership paradoxes such as “wobbly steadiness” – the need to provide clear direction whilst maintaining flexibility.

Graham Clark: Short Bio

Graham’s first career was in manufacturing management, with his first leadership role managing 120 people at the age of 25. In 1986, he moved to Cranfield School of Management to teach Operations Strategy, writing a number of text books, including Service Operations Management co-authored with Professor Bob Johnston of Warwick Business School. Graham was a non-executive director of the Institute of Customer Service and helped steer the Institute through a shift in strategy.

Graham was Cranfield’s MBA director for a total of 12 years and soon discovered that his passion is in developing people. He trained as a counsellor and developed Leading Change modules for masters’ programmes in various places including Cranfield, Singapore, Oman and Malaysia.

Alongside continuing to teach both Operations Strategy and Leading Change, he coaches senior managers from a wide range of organisations. Recent clients include Lufthansa Information Systems, the Art Fund, and Clinton Devon Estates.

He is currently a local branch director for Samaritans and has been involved in developing future strategy as well as supporting the executive leadership team through significant change. He has the scars to prove that working with volunteers is both a joy and a challenge!

Register your place on the Cranfield Trust website.