If you cancel your place on a paid for training course you will need to give at least 2 weeks’ notice in which case a full refund/credit note will be issued. Less than 2 weeks’ notice will result in the full cost of the course being invoiced (not being refunded/credited), unless you can give the place to somebody else. If the place is transferred to someone else there may be an adjustment on payment/fee depending on their/their organisations membership status.
If you have been offered a free place, or the training you have booked is a free session: if you do not cancel giving at least 2 weeks’ notice and you fail to attend (and are unable to send someone in your place) an admin fee of £25 will be charged, we will invoice you/your organisation.
Voscur reserves the right to withdraw a course at any time. In these circumstances, participants will be offered a full refund or an alternative course or date, if applicable.